COVID19

safety information

covid19 update

you are required to:

  • Arrive 10 minutes early for your scheduled start time
  • Ring the bell outside our front door, and take a seat in the waiting area provided (a member of the team will see you as soon as your room is ready and safe!).
  • Use hand sanitiser provided on entry and exit of the venue.
  • Follow current government guidelines on group sizes and meeting other households.

Do I have to wear a mask and who will i meet?

  • Unless you have an exemption, we would ask that you please wear a mask when entering the venue and when interacting with our staff. Once you enter your escape room you may take this off. 
  • You will only play with members of your group, and we are aiming to ensure the only person you come into contact with is our staff members.

Cleaning information

  • We have enhanced our cleaning routine, and will disinfect all touch points in the venue after every booking. 
  • We have altered game times to minimise you coming into contact with another group.
  • The venue will be deep cleaned daily in addition to the above.

Bookings / track and trace

  • We will not be accepting walk ins – please book online or email info@escape-transcend.co.uk 
  • If you have a voucher you bought on our website – these can be redeemed on the online booking system. 
  • If you have credit from a previous booking you would like to reschedule please email info@escape-transcend.co.uk
  • When you book online this provides us with enough information to satisfy track and trace obligations.